/* ==========================================================================
   AACast AI Customer Support — Modern Clean Light Design System
   Inspired by Intercom & Crisp: Clean, crisp, typography-driven, delightful
   ========================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600&display=swap');

:root {
  --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  --font-mono: 'JetBrains Mono', ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;

  /* Color Palette - Modern Slate & Blue */
  --bg-app: #f8fafc;
  --bg-surface: #ffffff;
  --bg-surface-subtle: #f1f5f9;
  --bg-surface-hover: #f8fafc;

  --border-subtle: #f1f5f9;
  --border-color: #e2e8f0;
  --border-strong: #cbd5e1;

  --text-main: #0f172a;
  --text-muted: #475569;
  --text-secondary: #64748b;
  --text-tertiary: #94a3b8;

  /* Brand / Primary */
  --primary: #2563eb;
  --primary-hover: #1d4ed8;
  --primary-active: #1e40af;
  --primary-light: #eff6ff;
  --primary-border: #bfdbfe;

  /* Semantic Colors */
  --emerald-600: #059669;
  --emerald-500: #10b981;
  --emerald-light: #ecfdf5;
  --emerald-border: #a7f3d0;

  --amber-600: #d97706;
  --amber-500: #f59e0b;
  --amber-light: #fffbeb;
  --amber-border: #fde68a;

  --rose-600: #dc2626;
  --rose-500: #ef4444;
  --rose-light: #fef2f2;
  --rose-border: #fecaca;

  --violet-600: #7c3aed;
  --violet-500: #8b5cf6;
  --violet-light: #f5f3ff;
  --violet-border: #ddd6fe;

  --sky-600: #0284c7;
  --sky-500: #0ea5e9;
  --sky-light: #f0f9ff;
  --sky-border: #bae6fd;

  /* Elevation Shadows */
  --shadow-xs: 0 1px 2px 0 rgba(15, 23, 42, 0.04);
  --shadow-sm: 0 1px 3px 0 rgba(15, 23, 42, 0.06), 0 1px 2px -1px rgba(15, 23, 42, 0.04);
  --shadow-md: 0 4px 6px -1px rgba(15, 23, 42, 0.07), 0 2px 4px -2px rgba(15, 23, 42, 0.05);
  --shadow-lg: 0 10px 15px -3px rgba(15, 23, 42, 0.08), 0 4px 6px -4px rgba(15, 23, 42, 0.04);
  --shadow-xl: 0 20px 25px -5px rgba(15, 23, 42, 0.1), 0 8px 10px -6px rgba(15, 23, 42, 0.04);

  /* Radius */
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
  --radius-xl: 18px;
  --radius-full: 9999px;

  /* Transitions */
  --transition: all 0.16s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Base Reset */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html, body {
  height: 100%;
}

body {
  font-family: var(--font-sans);
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--text-main);
  background-color: var(--bg-app);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

a {
  color: var(--primary);
  text-decoration: none;
  transition: var(--transition);
}
a:hover {
  color: var(--primary-hover);
}

/* Buttons */
button {
  font-family: inherit;
  font-size: 13px;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 7px 14px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  background-color: var(--bg-surface);
  color: var(--text-main);
  cursor: pointer;
  box-shadow: var(--shadow-xs);
  transition: var(--transition);
  white-space: nowrap;
}

button:hover {
  background-color: var(--bg-surface-subtle);
  border-color: var(--border-strong);
}

button:active {
  transform: translateY(1px);
}

button:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 2px;
}

button.primary {
  background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
  border-color: #2563eb;
  color: #ffffff;
  font-weight: 600;
  box-shadow: 0 1px 2px rgba(37, 99, 235, 0.2), 0 2px 4px rgba(37, 99, 235, 0.15);
}

button.primary:hover {
  background: linear-gradient(180deg, #2563eb 0%, #1d4ed8 100%);
  border-color: #1d4ed8;
  box-shadow: 0 2px 4px rgba(37, 99, 235, 0.25), 0 4px 8px rgba(37, 99, 235, 0.2);
}

button.danger {
  background: linear-gradient(180deg, #ef4444 0%, #dc2626 100%);
  border-color: #dc2626;
  color: #ffffff;
  font-weight: 600;
}

button.danger:hover {
  background: linear-gradient(180deg, #dc2626 0%, #b91c1c 100%);
  border-color: #b91c1c;
}

button.btn-warning {
  background: linear-gradient(180deg, #f59e0b 0%, #d97706 100%);
  border-color: #d97706;
  color: #ffffff;
  font-weight: 600;
}

button.btn-warning:hover {
  background: linear-gradient(180deg, #d97706 0%, #b45309 100%);
  border-color: #b45309;
}

button.btn-success {
  background: linear-gradient(180deg, #10b981 0%, #059669 100%);
  border-color: #059669;
  color: #ffffff;
  font-weight: 600;
}

button.btn-success:hover {
  background: linear-gradient(180deg, #059669 0%, #047857 100%);
  border-color: #047857;
}

button.btn-sm {
  padding: 4px 9px;
  font-size: 12px;
  border-radius: var(--radius-sm);
}

/* Inputs & Form Controls */
input, select, textarea {
  font-family: inherit;
  font-size: 13.5px;
  color: var(--text-main);
  background-color: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  padding: 8px 12px;
  width: 100%;
  transition: var(--transition);
  box-shadow: inset 0 1px 2px rgba(15, 23, 42, 0.03);
}

input:hover, select:hover, textarea:hover {
  border-color: var(--border-strong);
}

input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15);
}

input::placeholder, textarea::placeholder {
  color: var(--text-tertiary);
}

input[type="checkbox"] {
  width: 16px;
  height: 16px;
  cursor: pointer;
  accent-color: var(--primary);
}

/* ==========================================================================
   Header / Top Navigation Bar
   ========================================================================== */
.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 20px;
  height: 56px;
  background-color: #ffffff;
  border-bottom: 1px solid var(--border-color);
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.03);
  position: sticky;
  top: 0;
  z-index: 40;
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 24px;
}

.topbar-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 15px;
  font-weight: 700;
  color: var(--text-main);
  letter-spacing: -0.02em;
  text-decoration: none;
}

.brand-icon-wrapper {
  width: 32px;
  height: 32px;
  border-radius: 9px;
  background: linear-gradient(135deg, #2563eb 0%, #4f46e5 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #ffffff;
  box-shadow: 0 2px 6px rgba(37, 99, 235, 0.3);
}

.brand-badge {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  padding: 2px 6px;
  background-color: var(--emerald-light);
  color: var(--emerald-600);
  border: 1px solid var(--emerald-border);
  border-radius: var(--radius-full);
  letter-spacing: 0.05em;
}

.topbar-nav {
  display: flex;
  align-items: center;
  gap: 4px;
  background-color: var(--bg-surface-subtle);
  padding: 3px;
  border-radius: var(--radius-md);
  border: 1px solid var(--border-color);
}

.topbar a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  padding: 5px 12px;
  border-radius: var(--radius-sm);
  text-decoration: none;
  transition: var(--transition);
}

.topbar a:hover {
  color: var(--text-main);
  background-color: rgba(255, 255, 255, 0.7);
}

.topbar a.active {
  color: var(--primary);
  background-color: #ffffff;
  font-weight: 600;
  box-shadow: var(--shadow-xs);
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 12px;
}

.realtime-indicator {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  font-weight: 600;
  color: var(--emerald-600);
  background-color: var(--emerald-light);
  padding: 3px 8px;
  border-radius: var(--radius-full);
  border: 1px solid var(--emerald-border);
}

.realtime-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background-color: var(--emerald-500);
  box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
  animation: pulse-ring 1.8s infinite cubic-bezier(0.4, 0, 0.6, 1);
}

@keyframes pulse-ring {
  0% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7); }
  70% { transform: scale(1); box-shadow: 0 0 0 5px rgba(16, 185, 129, 0); }
  100% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); }
}

.user-badge-wrap {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 4px 10px;
  background-color: var(--bg-surface-subtle);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-full);
  font-size: 12px;
  color: var(--text-secondary);
}

.user-avatar-circle {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: linear-gradient(135deg, #6366f1, #2563eb);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}

#logout {
  padding: 6px 11px;
  font-size: 12px;
  color: var(--text-secondary);
  border-color: var(--border-color);
}
#logout:hover {
  color: var(--rose-600);
  border-color: var(--rose-border);
  background-color: var(--rose-light);
}

/* ==========================================================================
   Inbox 3-Column Layout
   ========================================================================== */
.layout {
  display: grid;
  grid-template-columns: 320px 1fr 340px;
  height: calc(100vh - 56px);
  background-color: var(--bg-app);
  overflow: hidden;
}

.column {
  overflow-y: auto;
  border-right: 1px solid var(--border-color);
  background-color: #ffffff;
  display: flex;
  flex-direction: column;
}

.column:last-child {
  border-right: none;
}

.panel-title {
  padding: 14px 16px;
  font-size: 13.5px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--text-main);
  border-bottom: 1px solid var(--border-color);
  background-color: #ffffff;
  position: sticky;
  top: 0;
  z-index: 10;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.panel-title-badge {
  font-size: 11px;
  font-weight: 600;
  padding: 2px 7px;
  border-radius: var(--radius-full);
  background-color: var(--bg-surface-subtle);
  color: var(--text-secondary);
}

/* Search bar within Inbox list */
.inbox-search-wrap {
  padding: 10px 14px 6px;
  background-color: #ffffff;
}

.inbox-search-input {
  position: relative;
  background-color: var(--bg-surface-subtle);
  border-radius: var(--radius-md);
  font-size: 12.5px;
  padding: 7px 10px 7px 30px;
}

.inbox-search-icon {
  position: absolute;
  left: 24px;
  top: 18px;
  color: var(--text-tertiary);
  pointer-events: none;
}

/* Filter row */
.filter-row {
  display: flex;
  gap: 5px;
  padding: 8px 14px 10px;
  flex-wrap: wrap;
  border-bottom: 1px solid var(--border-subtle);
  background-color: #ffffff;
}

.filter-row button {
  padding: 4px 9px;
  font-size: 12px;
  border-radius: var(--radius-full);
  background-color: var(--bg-surface-subtle);
  border-color: transparent;
  color: var(--text-secondary);
  box-shadow: none;
}

.filter-row button:hover {
  background-color: var(--border-color);
  color: var(--text-main);
}

.filter-row button.active {
  background-color: var(--primary);
  color: #ffffff;
  border-color: var(--primary);
  font-weight: 600;
  box-shadow: 0 1px 3px rgba(37, 99, 235, 0.3);
}

/* Conversation list items */
#conversation-list {
  flex: 1;
  overflow-y: auto;
}

.conv-item {
  display: flex;
  gap: 12px;
  padding: 12px 14px;
  border-bottom: 1px solid var(--border-subtle);
  cursor: pointer;
  transition: var(--transition);
  position: relative;
  background-color: #ffffff;
}

.conv-item:hover {
  background-color: var(--bg-surface-subtle);
}

.conv-item.selected {
  background-color: #eff6ff;
  border-left: 3px solid var(--primary);
}

.conv-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, #3b82f6, #6366f1);
  color: #ffffff;
  font-weight: 600;
  font-size: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: var(--shadow-xs);
}

.conv-content {
  flex: 1;
  min-width: 0;
}

.conv-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 6px;
  margin-bottom: 2px;
}

.conv-name {
  font-weight: 600;
  font-size: 13.5px;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conv-snippet {
  color: var(--text-secondary);
  font-size: 12.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  line-height: 1.4;
}

.conv-time {
  font-size: 11px;
  color: var(--text-tertiary);
  white-space: nowrap;
}

/* Badges */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  font-size: 11px;
  font-weight: 600;
  padding: 2px 7px;
  border-radius: var(--radius-full);
  margin-left: 4px;
  vertical-align: middle;
  line-height: 1.2;
}

.badge.AI {
  background-color: var(--emerald-light);
  color: var(--emerald-600);
  border: 1px solid var(--emerald-border);
}

.badge.HUMAN {
  background-color: var(--amber-light);
  color: var(--amber-600);
  border: 1px solid var(--amber-border);
}

.badge.PAUSED {
  background-color: var(--bg-surface-subtle);
  color: var(--text-secondary);
  border: 1px solid var(--border-color);
}

.badge.CLOSED {
  background-color: var(--rose-light);
  color: var(--rose-600);
  border: 1px solid var(--rose-border);
}

.badge.unread {
  background-color: var(--primary);
  color: #ffffff;
  font-weight: 700;
  box-shadow: 0 1px 3px rgba(37, 99, 235, 0.4);
}

.badge.NEW { background-color: var(--sky-light); color: var(--sky-600); border: 1px solid var(--sky-border); }
.badge.INVESTIGATING { background-color: var(--amber-light); color: var(--amber-600); border: 1px solid var(--amber-border); }
.badge.RESOLVED { background-color: var(--emerald-light); color: var(--emerald-600); border: 1px solid var(--emerald-border); }
.badge.VERIFIED { background-color: var(--violet-light); color: var(--violet-600); border: 1px solid var(--violet-border); }
.badge.KNOWLEDGE_DRAFT { background-color: #fdf2f8; color: #db2777; border: 1px solid #fbcfe8; }
.badge.PUBLISHED { background-color: var(--emerald-light); color: var(--emerald-600); border: 1px solid var(--emerald-border); }

.badge.DRAFT { background-color: var(--bg-surface-subtle); color: var(--text-secondary); border: 1px solid var(--border-color); }
.badge.REVIEW { background-color: var(--amber-light); color: var(--amber-600); border: 1px solid var(--amber-border); }
.badge.ACTIVE { background-color: var(--emerald-light); color: var(--emerald-600); border: 1px solid var(--emerald-border); }
.badge.ARCHIVED { background-color: var(--rose-light); color: var(--rose-600); border: 1px solid var(--rose-border); }

/* ==========================================================================
   Conversation Column & Messages
   ========================================================================== */
#conversation-col {
  background-color: var(--bg-app);
}

.conversation-header-wrap {
  padding: 12px 18px;
  background-color: #ffffff;
  border-bottom: 1px solid var(--border-color);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.messages {
  flex: 1;
  padding: 20px 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  overflow-y: auto;
  scroll-behavior: smooth;
}

/* Message Bubbles */
.msg {
  max-width: 78%;
  padding: 10px 14px;
  border-radius: var(--radius-lg);
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.5;
  font-size: 13.5px;
  position: relative;
  box-shadow: var(--shadow-xs);
  transition: var(--transition);
}

.msg.CUSTOMER {
  align-self: flex-start;
  background-color: #ffffff;
  color: var(--text-main);
  border: 1px solid var(--border-color);
  border-bottom-left-radius: 4px;
}

.msg.ADMIN {
  align-self: flex-end;
  background: linear-gradient(135deg, #2563eb, #1d4ed8);
  color: #ffffff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 4px rgba(37, 99, 235, 0.2);
}

.msg.ADMIN .msg-meta {
  color: rgba(255, 255, 255, 0.75);
}

.msg.AI {
  align-self: flex-end;
  background-color: #ffffff;
  color: var(--text-main);
  border: 1px solid var(--emerald-border);
  border-left: 4px solid var(--emerald-500);
  border-bottom-right-radius: 4px;
}

.msg.SYSTEM {
  align-self: center;
  background-color: #fffbeb;
  color: var(--amber-600);
  border: 1px solid var(--amber-border);
  font-size: 12px;
  font-weight: 500;
  padding: 6px 14px;
  border-radius: var(--radius-full);
  text-align: center;
  max-width: 90%;
}

.msg-meta {
  font-size: 11px;
  color: var(--text-tertiary);
  margin-top: 4px;
  display: flex;
  align-items: center;
  gap: 6px;
}

.msg-failed {
  color: #dc2626;
  font-weight: 600;
  background-color: #fee2e2;
  padding: 1px 6px;
  border-radius: var(--radius-sm);
  display: inline-block;
  margin-top: 4px;
}

.msg-image {
  max-width: 280px;
  max-height: 240px;
  border-radius: var(--radius-md);
  margin-top: 8px;
  display: block;
  cursor: zoom-in;
  border: 1px solid var(--border-color);
  box-shadow: var(--shadow-sm);
  transition: transform 0.2s ease;
}

.msg-image:hover {
  transform: scale(1.02);
}

/* Chat Composer */
.composer {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 14px 18px;
  border-top: 1px solid var(--border-color);
  background-color: #ffffff;
}

.composer-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 11px;
  color: var(--text-tertiary);
}

.composer-input-row {
  display: flex;
  gap: 10px;
  align-items: flex-end;
}

.composer textarea {
  resize: none;
  height: 64px;
  padding: 10px 12px;
  line-height: 1.4;
  border-radius: var(--radius-md);
}

.composer button {
  height: 42px;
  padding: 0 18px;
  font-size: 13px;
  flex-shrink: 0;
}

/* ==========================================================================
   Right Column (Context & Customer 360)
   ========================================================================== */
#context-col {
  background-color: #ffffff;
}

.ctx-section {
  padding: 16px 18px;
  border-bottom: 1px solid var(--border-color);
}

.ctx-section h4 {
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-secondary);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.ctx-card-box {
  background-color: var(--bg-surface-subtle);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  padding: 12px;
  margin-top: 6px;
}

.ctx-field {
  display: grid;
  grid-template-columns: 80px 1fr;
  gap: 8px;
  align-items: center;
  margin-bottom: 8px;
}

.ctx-field label {
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 500;
}

.ctx-field input {
  padding: 6px 9px;
  font-size: 12.5px;
}

.actions {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 16px 18px;
}

.actions button {
  width: 100%;
  padding: 9px 14px;
  font-weight: 600;
}

#btn-takeover {
  background: linear-gradient(180deg, #f59e0b 0%, #d97706 100%);
  border-color: #d97706;
  color: #ffffff;
  box-shadow: 0 2px 4px rgba(217, 119, 6, 0.25);
}
#btn-takeover:hover {
  background: linear-gradient(180deg, #d97706 0%, #b45309 100%);
}

#btn-release {
  background: linear-gradient(180deg, #10b981 0%, #059669 100%);
  border-color: #059669;
  color: #ffffff;
  box-shadow: 0 2px 4px rgba(5, 150, 105, 0.25);
}
#btn-release:hover {
  background: linear-gradient(180deg, #059669 0%, #047857 100%);
}

#btn-pause {
  background-color: #ffffff;
  color: var(--text-secondary);
}
#btn-pause:hover {
  background-color: var(--bg-surface-subtle);
  color: var(--text-main);
}

/* ==========================================================================
   Page Wrap & Secondary Views (Incidents, Knowledge, Activity, Settings, Users)
   ========================================================================== */
.page-wrap {
  max-width: 1220px;
  margin: 24px auto;
  padding: 0 24px;
}

.page-header {
  margin-bottom: 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}

.page-header h1 {
  font-size: 22px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text-main);
}

.page-header p {
  color: var(--text-secondary);
  font-size: 13.5px;
  margin-top: 2px;
}

/* Metric / KPI Cards */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
  margin-bottom: 20px;
}

.kpi-card {
  background-color: #ffffff;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 16px 20px;
  box-shadow: var(--shadow-sm);
  display: flex;
  align-items: center;
  gap: 16px;
  transition: var(--transition);
}

.kpi-card:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--border-strong);
}

.kpi-icon-wrap {
  width: 44px;
  height: 44px;
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  font-size: 20px;
}

.kpi-icon-blue { background-color: var(--primary-light); color: var(--primary); }
.kpi-icon-green { background-color: var(--emerald-light); color: var(--emerald-600); }
.kpi-icon-amber { background-color: var(--amber-light); color: var(--amber-600); }
.kpi-icon-rose { background-color: var(--rose-light); color: var(--rose-600); }
.kpi-icon-purple { background-color: var(--violet-light); color: var(--violet-600); }

.kpi-info {
  flex: 1;
}

.kpi-value {
  font-size: 24px;
  font-weight: 700;
  letter-spacing: -0.03em;
  color: var(--text-main);
  line-height: 1.1;
}

.kpi-label {
  font-size: 12.5px;
  color: var(--text-secondary);
  margin-top: 4px;
  font-weight: 500;
}

/* Card Component */
.card {
  background-color: #ffffff;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 20px 24px;
  margin-bottom: 20px;
  box-shadow: var(--shadow-sm);
}

.card h2 {
  font-size: 16px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--text-main);
  margin-bottom: 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

/* Tables */
.table-responsive {
  width: 100%;
  overflow-x: auto;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  background-color: #ffffff;
}

.list-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
}

.list-table th {
  background-color: var(--bg-surface-subtle);
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 10px 14px;
  border-bottom: 1px solid var(--border-color);
  white-space: nowrap;
}

.list-table td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--border-subtle);
  font-size: 13px;
  color: var(--text-main);
  vertical-align: middle;
}

.list-table tbody tr {
  transition: var(--transition);
}

.list-table tbody tr:hover {
  background-color: var(--bg-surface-subtle);
  cursor: pointer;
}

.list-table tbody tr:last-child td {
  border-bottom: none;
}

/* Detail Grid */
.detail-grid {
  display: grid;
  grid-template-columns: 160px 1fr;
  gap: 10px 16px;
  font-size: 13.5px;
  padding: 16px;
  background-color: var(--bg-surface-subtle);
  border-radius: var(--radius-md);
  border: 1px solid var(--border-color);
}

.detail-grid dt {
  color: var(--text-secondary);
  font-weight: 500;
}

.detail-grid dd {
  color: var(--text-main);
  white-space: pre-wrap;
  word-break: break-word;
}

/* Form Grid */
.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
  margin-bottom: 16px;
}

.form-grid .full {
  grid-column: 1 / -1;
}

.form-grid label {
  display: block;
  font-size: 12.5px;
  font-weight: 500;
  color: var(--text-secondary);
  margin-bottom: 6px;
}

/* Integration Grid */
.integrations-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 12px;
}

.integration-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  background-color: var(--bg-surface-subtle);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  font-size: 13px;
  font-weight: 500;
}

.integration-status-pill {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  flex-shrink: 0;
}

.integration-ok {
  background-color: var(--emerald-light);
  color: var(--emerald-600);
  border: 1px solid var(--emerald-border);
}

.integration-missing {
  background-color: var(--rose-light);
  color: var(--rose-600);
  border: 1px solid var(--rose-border);
}

/* Toast */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  background-color: var(--text-main);
  color: #ffffff;
  padding: 12px 18px;
  border-radius: var(--radius-md);
  max-width: 440px;
  font-size: 13px;
  font-weight: 500;
  white-space: pre-wrap;
  display: none;
  z-index: 100;
  box-shadow: var(--shadow-xl);
  animation: slide-up 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

.toast.error {
  background-color: var(--rose-600);
}

@keyframes slide-up {
  from { transform: translateY(12px); opacity: 0; }
  to { transform: translateY(0); opacity: 1; }
}

/* Empty State */
.empty {
  padding: 40px 20px;
  color: var(--text-tertiary);
  text-align: center;
  font-size: 13.5px;
}

/* ==========================================================================
   Login Page Styling (Ultra-Clean Modern Auth)
   ========================================================================== */
.login-body {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: radial-gradient(circle at 50% 0%, #e0e7ff 0%, #f8fafc 60%);
  padding: 20px;
}

.login-card {
  width: 100%;
  max-width: 420px;
  background-color: #ffffff;
  padding: 36px 32px;
  border-radius: var(--radius-xl);
  box-shadow: 0 10px 25px -5px rgba(15, 23, 42, 0.08), 0 8px 10px -6px rgba(15, 23, 42, 0.04);
  border: 1px solid var(--border-color);
  animation: login-appear 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes login-appear {
  from { transform: scale(0.96) translateY(8px); opacity: 0; }
  to { transform: scale(1) translateY(0); opacity: 1; }
}

.login-brand-header {
  text-align: center;
  margin-bottom: 28px;
}

.login-logo {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: linear-gradient(135deg, #2563eb, #4f46e5);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  margin-bottom: 14px;
  box-shadow: 0 4px 12px rgba(37, 99, 235, 0.3);
}

.login-card h1 {
  font-size: 22px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text-main);
  margin-bottom: 6px;
}

.login-subtitle {
  font-size: 13px;
  color: var(--text-secondary);
}

.login-card .form-row {
  margin-bottom: 16px;
}

.login-card label {
  display: block;
  margin-bottom: 6px;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-main);
}

.login-card input {
  padding: 10px 14px;
  font-size: 14px;
}

.login-card button {
  width: 100%;
  padding: 11px 16px;
  font-size: 14px;
  font-weight: 600;
  margin-top: 8px;
}

.error-text {
  color: var(--rose-600);
  background-color: var(--rose-light);
  border: 1px solid var(--rose-border);
  border-radius: var(--radius-md);
  font-size: 12.5px;
  font-weight: 500;
  padding: 8px 12px;
  margin-top: 14px;
  display: none;
}
.error-text:not(:empty) {
  display: block;
}

/* Lightbox Modal for Attachment Images */
.lightbox-modal {
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, 0.85);
  backdrop-filter: blur(4px);
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 200;
  padding: 24px;
  cursor: zoom-out;
}
.lightbox-modal.active {
  display: flex;
}
.lightbox-modal img {
  max-width: 90vw;
  max-height: 90vh;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xl);
  object-fit: contain;
}

/* Scrollbar Polish */
::-webkit-scrollbar {
  width: 6px;
  height: 6px;
}
::-webkit-scrollbar-track {
  background: transparent;
}
::-webkit-scrollbar-thumb {
  background: #cbd5e1;
  border-radius: 4px;
}
::-webkit-scrollbar-thumb:hover {
  background: #94a3b8;
}